Service & Repairs

At Alliance Rehab and Medical Equipment, we are committed to providing the best possible outcomes for each individual we work with. We understand that when your equipment is down, it’s more than just an inconvenience. That’s why we’ve created a process that allows us to address your service needs quickly and thoroughly, getting you safely back up and running as fast as possible. In fact, our service completion times are among the best in the industry!

The Process

  1. Contact us via phone call.
  2. We assess issues over the phone with a potential diagnosis via phone call or virtually through video.
  3. An appointment is scheduled with a CREDENTIALED TECHNICIAN to come TO YOU to conduct a full evaluation.
  4. We’ll perform a preventative maintenance evaluation while we’re there, allowing us to address potential issues before they happen.
  5. Obtain funding approval.
  6. Place an order and set up delivery (if required).
  7. A DMERT-certified technician installs, repairs, and evaluates the new parts or equipment to make sure they work correctly and fit your needs.

What This Means for You

* Shorter wait times

* Better results 

Alliance Service and Repair Pie Chart

Our Team

The repair team at Alliance Rehab and Medical Equipment is always ready to help with your service needs. From intake to completion, we are a professional, knowledgeable team ready to assist you.

Our repair technicians work directly with our repair billing specialists for the duration of your equipment ownership. This ensures an easier process to secure funding and obtain approvals for your equipment repairs. 

Our billing specialists are trained on funding of all types, including Medicare, Medicaid, Pediatric Special Services, and third-party insurance. We are here to help make your repair process a breeze. We not only service what we sell but also most all other equipment, depending upon funding options.

All This Means Better Outcomes for You!

Choose from one of our five locations in Missouri and Kansas, including Ozark (Springfield), Fenton (St. Louis), Columbia, Poplar Bluff, and Lenexa, Kansas (Kansas City), all conveniently located to serve anyone in Missouri’s largest cities.

We serve Missouri, Arkansas, Kansas, Oklahoma, and Illinois.